TVAS FAQS
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How do I get the Zoom link for a workshop?
You can find the Zoom link and passcode on the Workshop Details Page – login to your Voicer Portal and click on Workshops, then (depending on the workshop) click on Specialty Workshops, Ongoing Workshops, or TVAS Exclusive Events. Then select the workshop you are attending – the Zoom link and passcode will be listed there. Follow the same process when looking for the Zoom links related to a Course you’re attending.
If you’re experiencing trouble with the Zoom link or are unable to locate it, please email teamtvas@thevoiceactorstudio.com BY 4PM THE DAY OF THE WORKSHOP OR BY 6PM THE EVENING PRIOR TO A MORNING OR AFTERNOON WORKSHOP! Please note, we do our best to respond to all messages as quickly as possible, but if you ask for a link 10 minutes before a workshop begins, we might not be able to get it to you in time.
What is the difference between Ongoing Workshops and Specialty Workshops?
Our Ongoing Workshops are your “Weekly Mic Work!” The best way to develop your voice over chops is by doing it frequently and consistently! Think of Ongoings as your continued general ed! Our Ongoing Voiceover Workshops meet weekly, with performance as the primary focus. To master any craft, ongoing training and professional feedback is crucial. “Repetitio Est Mater Studiorum” (Repetition is the Mother of Learning). Please note that we also sell our Ongoing workshops in packages of 4 and 8.
– The Ongoing 4-Pack expires 30 days after purchase.
– The Ongoing 8-Pack expires 60 days after purchase.
*All sales final.
Specialty Workshops, or “focused learning,” are booked as individual workshops that focus on specific areas of your voice over journey, whether it’s performance, tech, or business. Choose workshops that align with your interests and goals!
*All sales final. No refunds.
How do I use my Ongoing Workshop credits?
1. Log into your Voicer Portal here.
2. On the menu to the left, select Workshops, then Ongoing.
3. Select the Ongoing(s) you’d like to attend.
4. Choose the attendance option you would prefer and click “Add to Cart.”
5. You can add another booking, or you can proceed to checkout.
6. At checkout, when you get to the “Payment Details” page, check the box next to “Ongoing Credits.” The number of Ongoing credits you have available will pop up. Type in the number of Ongoing credits you wish to use, and then click “Pay.”
How do I know which workshops are available In-Person and which are Virtual/Online Only?
On all workshop pages, on the right side under “Join Now” you will see the attendance options available for that particular workshop: In-Person, Virtual, and/or Listen, Watch, Learn (LWL). For all workshops that are Virtual Only, it is listed in the title of the workshop. You will also only be allowed to select Virtual as your attendance option. This also goes for workshops that are held In-Person Only at our Las Vegas studio.
What is a Hybrid workshop?
TVAS workshops occur one of three ways: In-Person only, Virtual only, or HYBRID. HYBRID is a combination of students participating in a workshop In-Person and Virtually together at the same time. It’s the best of both worlds! You will choose your attendance option when you book the workshop. If needed, you can change it later through the Voicer Portal on the workshop page.
What equipment do I need for a Virtual workshop?
You don’t need any special recording equipment to attend! Make sure you have the latest free version of Zoom downloaded to your computer, tablet, or smart phone and that your device is charged. If you don’t have an external mic you want to use, the built-in camera and mic on your device are perfectly fine.
*Please note that some workshops do require a mic and camera.
What time should I arrive at TVAS if I’m attending In-Person?
We recommend arriving approximately 15 minutes prior to your workshop’s start time. This will ensure you have time to sign in and settle in. Please note that another workshop may be wrapping up prior to the one you’re attending, so if you do arrive earlier than 15 minutes prior to your scheduled workshop, we kindly ask that you wait outside in our courtyard area or in your car.
How does the waitlist work?
If you’ve registered for the waitlist for a workshop, you’ll be notified via email if any spots open up. Once a spot opens up, all waitlisted students will receive an email notification and spots will be filled on a first come, first served basis.
Why does my booking request need to be approved?
If you requested a workshop with prerequisites (Audiobook Intensive, Character Intensive, Commercial Performance Advanced, Telephony 3, etc.), we must verify that the proper workshops have been taken before you can enroll. If you did in fact completed one of the prerequisites prior to the launch of the new Voicer Portal, please email info@thevoiceactorstudio.com and we can override the prerequisite and help you book.
How do I get the recordings from a workshop I attended?
Recordings are emailed within a few days of the workshop. If you haven’t received the link after a few days, please email audio@thevoiceactorstudio.com and our engineering team will send it to you.
How do I redeem my Groupon voucher?
Email the following details to info@thevoiceactorstudio.com, and we’ll get you set up!
– Your Groupon voucher/redemption number (the one without dashes)
– The date you’d like to attend (available dates can be found here)
– Whether you’ll be attending In-Person (at our Las Vegas studio) or Virtual (online via Zoom)
I purchased a workshop video from the shop but didn’t download it before the link expired. What do I do?
Please email teamtvas@thevoiceactorstudio.com for assistance.